QUOTE BY KATHERINE BARCHETTI * MAKE A CUSTOMER NOT A SALE*

Trust. Reliance. Faith . Assurance. Confidence. Customers only look for trust in the product and the services. Achievers care for these and ensure this while serving their customers. Jan Koum is one such exceptional individual who believes in his customers. Jan Koum was born in a small village. Koum belonged to a poor family . Even his house did not have electricity. Life*s adversaries only made him stronger. Jan learnt computer networking all by himself with manuals and started working. Soon he became cofounder of WhatsApp and created history. WhatsApp is the most globally popular app with 600 million users . WhatsApp has become immensely popular due to sheer customer delight . WhatsApp does not employ even a marketer. Only happy customers keep on giving referrals to their friends . Quote by JAN KOUM sums up his philosophy *Focus on simplicity to customers , listen to your customers and iterate if you feel.*